The Government has confirmed that there have been over one million universal credit claims over the last two weeks. The Department for Work and Pensions said that 10,000 more staff have been moved to help deal with the applications and said that the system is still holding up. The Labour Party called on the Government to do more and said that extra help was needed to assist the poorest in society.
A spokesperson for the Department for Work and Pensions said:
“With such a huge increase in claims there are pressures on our services, but the system is standing up well to these and our dedicated staff are working flat out to get people the support they need.”
Margaret Greenwood, the Shadow Secretary of State for Work and Pensions, said in a statement:
“The number of people now trying to claim Universal Credit is truly shocking. The Government must wake up and take action, not leave people waiting days to verify their identity and five weeks to get the support they need. Advances are not the answer to the five week wait, they are loans that have to be paid back, and nobody knows how long this crisis will last for.”